Legal

Privacy & Cookies Policy

Last updated: 23 June 2026

YOURmeds is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to our website and the YOURmeds service.

Information we collect

We collect information you provide directly to us, such as your name, email address, phone number and organisation when you complete a contact or enquiry form.

When you use the YOURmeds device and app we process medication adherence data so that you and your chosen supporters can see that medication has been taken at the right time.

How we use your information

We use your information to respond to enquiries, provide and improve the YOURmeds service, send relevant updates, and meet our legal and regulatory obligations.

We never sell your personal data. Adherence data is only shared with the supporters you choose, such as family members, carers or telecare teams.

Cookies

Our website uses essential cookies to function and may use analytics cookies to understand how the site is used. You can control cookies through your browser settings.

Data security & retention

We use appropriate technical and organisational measures to protect your data. We retain personal information only for as long as necessary to provide our services and comply with our legal obligations.

Your rights

Under UK data protection law you have the right to access, correct, delete or restrict the processing of your personal data. To exercise any of these rights, please contact us using the details below.

Contact us

If you have any questions about this policy or how we handle your data, please call 0121 798 2474 or email nitin@your-meds.co.uk.